Therapy sessions offer significant benefits for individuals experiencing persistent low mood, anxiety, and other mental health challenges. Free NHS talking therapy services are available across England for eligible adults.
Eligibility for NHS Talking Therapies
Adults aged 18 and over who live in England can access these services. In certain areas, individuals aged 16 and 17 qualify as well. Those aged 17 or younger should seek support through specialized children and young people’s mental health services.
No formal mental health diagnosis is required. These therapies primarily address anxiety and depression, helping with issues like ongoing low mood and related concerns.
Self-Referral Process
Individuals can self-refer online through the NHS website. The process requires entering the name of your GP surgery along with other personal details. Waiting lists may apply for sessions.
Alternatively, request a referral from your GP, which may suit those unsure about starting therapy. In some areas, self-referral is possible without GP registration—check local availability for details.
Urgent Emotional Support Options
For immediate help, contact the Samaritans 24-hour helpline at 116 123, email jo@samaritans.org, visit a local branch, or access their website. Mind mental health charity offers support via 0300 123 3393 or email at info@mind.org.uk.
MHRA Guidance on Digital Mental Health Tools
Recent guidance from the Medicines and Healthcare products Regulatory Agency (MHRA) highlights key considerations for digital platforms, including symptom-tracking apps and virtual reality therapies, especially those without NHS endorsement.
The agency urges users to evaluate platform trustworthiness, safety, and evidence-based claims. Avoid tools promising major benefits without solid supporting data.
MHRA Chair and Professor of Primary Care at the University of Oxford, Professor Anthony Harnden, stated: “When someone turns to a tool to help with their mental health, they need to know it is safe, effective, and built on reliable evidence. Our aim is to give people clear, practical advice they can use in everyday life, so they understand what good looks like and when to speak up if something doesn’t feel right. As a GP, I’ve seen how patients can benefit from accessing digital tools alongside traditional forms of care. This guidance supports better conversations between clinicians and patients and helps everyone ask the right questions about whether a tool is right for them. Digital mental health technologies are not a replacement for professional healthcare. Anyone experiencing mental health difficulties should seek support from trained professionals.”
The MHRA recommends asking five key questions before using any mental health app or online resource to ensure safety and effectiveness.

