Shoppers and sellers on eBay encountered widespread disruptions over the weekend as key parts of the platform became inaccessible. The issues started Sunday afternoon and persisted through Monday, with full service appearing restored by Tuesday morning, though some users reported lingering problems.
Timeline of the Disruption
User reports on Downdetector began surging around 3:30 p.m. Sunday, escalating through the evening. By 10:30 p.m., over 1,300 complaints flooded in, dropping by half within the next hour. The cause remains unknown, as eBay has not disclosed details.
eBay’s Response
A company spokesperson stated, “We’re aware that some customers have been experiencing intermittent technical issues since Sunday afternoon on parts of the eBay platform. Our teams are actively working to restore full functionality as quickly as possible. We appreciate our customers’ patience as we work to resolve this.”
Impact on Sellers and Buyers
Sellers faced significant hurdles, including inability to access the site’s API, preventing product listings. One frustrated user noted, “It’s been nearly 6 hours since the API went down, and we have no word from support.” Buyers also struggled, with some unable to complete payments for purchases.
Hacker Group Claims Responsibility
The Iran-linked hacktivist group 313 Team claimed on social media that it targeted eBay with an attack. This assertion remains unverified. The group has taken credit for other incidents, such as disruptions to Bluesky and Kuwaiti government infrastructure.
