Several prominent Las Vegas casinos, including Caesars Palace, Horseshoe, Treasure Island, and The STRAT, have been implicated in a series of bed bug complaints over the past two years, according to newly released inspection records. These documents, obtained through a public records request by 8 News, detail guest experiences ranging from unsettling discoveries and painful bites to confirmed infestations within hotel rooms.
Unveiling a Persistent Problem
The Southern Nevada Health District records shed light on a recurring issue affecting some of the most recognizable names on the Las Vegas Strip. Guests have reported finding live insects, experiencing bites, and having the presence of bed bugs confirmed by inspections, leading to distress and, in some instances, medical attention.
Caesars Palace Incidents
Records indicate at least two separate incidents at Caesars Palace within the past two years. In July 2025, a family staying in the Octavius Tower reported discovering bed bugs after noticing an insect on a pillow. The complaint detailed finding additional insects in the room, including on bedding and a mattress, along with black fecal spotting on the headboard. One of the children in the family experienced severe itching, hives, and blistering, requiring treatment at Sunrise Hospital and Medical Center. The family expressed ongoing distress, stating they were still dealing with the psychological impact of the experience. A subsequent inspection by pest control personnel confirmed the presence of bed bugs in the room.
Horseshoe and Treasure Island Reports
The Horseshoe casino was the subject of a health district report in March 2026, where a guest reported finding two live bed bug nymphs on a polo shirt and one inside a shoe. This guest also reported suffering severe bites across their body. Treasure Island was noted in the health records for a reported bed bug discovery in November 2024.
The STRAT’s Documented Cases
The STRAT also appeared multiple times in the Southern Nevada Health District’s records. Separate reports documented bed bug discoveries in October 2024 and again in February 2025, indicating a recurring challenge for the property.
Beyond the Strip: Wider Scope of Infestations
The health district records were not limited to the main Las Vegas Strip. Inspectors also documented bed bug issues at properties such as Oasis at Gold Spike in downtown Las Vegas in October 2025 and Grandview Las Vegas in April 2026, suggesting that pest issues are not confined to the most famous resorts.
Expert Advice for Travelers
Brian Virag, an attorney specializing in bed bug litigation, emphasized that hotels have a fundamental duty to provide guests with safe and clean accommodations, free from pests and unsanitary conditions. He noted that many infestations likely go unreported, as not all guests contact health officials after encountering bed bugs. Virag advised travelers to take proactive steps upon entering their rooms, regardless of the hotel’s price point or reputation.
Recommendations for Guests
- Inspect Thoroughly: Carefully examine mattresses, bedding, and furniture for any signs of bed bugs or their droppings.
- Document Everything: If bed bugs or bites are suspected, immediately take clear photographs of the insects and any affected skin.
- Notify Management: Alert hotel management promptly about the issue.
- Seek Medical Attention: Consult a healthcare professional to document any bites and receive appropriate treatment.
Virag stressed that bed bugs do not discriminate, affecting both budget motels and luxury resorts alike, and that guest safety should always be paramount.
Hotel Responses
The STRAT was the only property to provide a statement in response to inquiries about the records. A spokesperson stated, “Providing an exceptional guest experience is our highest priority. While incidents like this are rare, they can occur at any hotel property and in any city. When we were made aware of the incidents, our team acted immediately, conducting a thorough inspection, and treating the affected area following strict protocols.” Caesars Palace, Horseshoe, and Treasure Island were contacted for comment.
Conclusion: A Persistent Challenge in Hospitality
The release of these health district records highlights a persistent challenge within the hospitality industry, demonstrating that even world-renowned establishments can face issues with pests like bed bugs. While hotels are expected to maintain high standards of cleanliness and safety, these incidents serve as a reminder for travelers to remain vigilant and informed when choosing accommodations.
